Website: https://cobweb.active-antenna.eu
Last updated: 26 October 2026
1. Information We Collect
We respect your privacy and collect only the personal information necessary to process and fulfil orders placed through our WooCommerce store.
This may include your name, email address, phone number, billing and shipping addresses, and order details.
We use this information exclusively for order processing, delivery, customer support, returns, and legal obligations. Processing is based on fulfilling your purchase contract and complying with applicable laws.
2. Payments and Financial Information
All payments are securely processed by Stripe.
We do not collect or store customers’ credit or debit card numbers, expiration dates, or CVV/CVC security codes.
Payment information is handled by Stripe under its own privacy policy:
We receive only the payment confirmation and transaction details necessary to manage orders and refunds.
3. Sharing of Personal Information
We do not sell customer data or share it for advertising or marketing purposes.
Information is shared only when necessary to process payments, deliver orders, operate the store, or comply with legal obligations. This includes Stripe, shipping providers, and essential website service providers.
4. Cookies and Website Tracking
Our store uses essential technical cookies required for shopping cart and checkout functionality. Basic technical information may also be processed for website operation and security.
We do not currently use visitor analytics, advertising trackers, or behavioural profiling.
5. Google Analytics and Facebook Pixel
We currently do not use Google Analytics or Meta (Facebook) Pixel.
These services may be introduced in the future to understand website traffic and improve our services. If implemented, this Privacy Policy will be updated, and any tracking requiring consent will only be activated after obtaining the visitor’s consent.
6. Data Retention and Your Rights
We retain order information only for as long as necessary to fulfil orders, handle returns, and meet applicable accounting and legal requirements.
Under applicable data protection laws, including the GDPR, you may request access to, correction of, or deletion of your personal information, subject to legal retention requirements. You may also exercise other applicable data protection rights and lodge a complaint with a competent data protection authority.
7. Contact
For privacy-related questions or requests, please contact:
Seller: Chavdar (LZ1ABC/SQ6ABC)
Trading name: Ultra Light Cobweb Antenna
Email: cobweb@active-antenna.eu